 Terms
& Conditions
 Confirmation
of Orders
All orders made through KinoCrafts.com will receive a personal
confirmation via email or telephone by our sales staff. It is
therefore important that you provide a valid email address and
telephone number in your order form, to ensure minimal disruption
in processing your order.
Once we receive the appropriate feedback from you and confirmed
that your Order is VALID, you will ask for proceed to make payment
to us by your selected PAYMENT TYPE (Cheque, Money Order, ATM
Bank-In, or Cash On Delivery). However, Cash On Delivery is
Only Valid within Petaling Jaya & Kuala Lumpur discover
area.
 [
Check the discover area ]
You need to inform us by email or phone after the payment is
MADE. Once the payment is VALIDATED and CONFIRMED, We will then
go ahead to process your order and delivery.
You will be given an order confirmation number and a summary
of your order. We will send you an email to confirm the shipping
of your order along with the Consignment / Shipment No. of the
appropriate Carrier upon shipping the package to enable you
to track the order online through our website. If you do not
receive an email confirmation within this time period, please
email us with your order number and we will promptly respond
to your request.
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Stock
Availability
The supply of Bottled Product, including the availability of
specific colours & sizes of the items in the bottle, is
subject to seasonal conditions. The same goes for the bottle,
photo frame, cubics, cigarrets boxes and others items in the
bottled. In the event of such a happening, KinoCrafts.com reserves
the right to make appropriate substitutes of similar or higher
value. Substitutions made will continue to adhere to the high
quality standards that have made us the preferred online store
of many.
Inability
to Fulfil
In the unlikely event that
we are unable to fulfil your order, we will contact you via
email or telephone to arrange for alternate delivery or other
means of resolution as may be desired.
Privacy
Policy
When you order at the KinoCrafts Website, in accordance with
the policy in this statement, we will respect your privacy.
KinoCrafts.com will not give your user information to any unrelated
third parties. Your name and address information is used only
for mailing offers and updates to you.
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Terms &
Conditions 